You will have a tracking link in your dispatch email. Standard UK delivery is 2-4 working days. If it is past that, reply to the dispatch email and we will chase the courier for you.
Can you help me choose a size?
Yes - that is most of what we do. Send the breed, age, weight and a photo of how they currently sleep and we will pick three options.
Something arrived damaged.
Photograph the item and the box and email both to us within 48 hours. We send a replacement immediately and cover the return postage.
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