Delivery
Free over £49, dispatched within 24 working hours, tracked all the way to your door.
Free UK delivery over £49
Dispatched within 24 hours
14-day returns
No questions, no restocking fee
Rated 4.9 / 5
138 UK pet owners
OEKO-TEX® fabrics
Safe on skin, tested for nasties
UK delivery rates
| Service | Cost | Arrives |
|---|---|---|
| Standard UK - orders over £49 | Free | 2-4 working days |
| Standard UK - orders under £49 | £3.95 | 2-4 working days |
| Next working day - order before 2pm | £6.95 | Next working day |
| Scottish Highlands & Islands | £9.95 | 3-6 working days |
| Northern Ireland, Isle of Man, Channel Islands | £9.95 | 3-6 working days |
| Republic of Ireland | £14.95 | 4-7 working days |
Working days are Monday to Friday, excluding bank holidays. Large beds (XL and XXL) ship on a two-person courier service in some postcodes, which can add a day.
From click to bed
1. Dispatch
Order before 2pm on a working day and it leaves us the same day. You get a tracking email as soon as it does.
2. In transit
Tracked courier. Most beds arrive in 2-4 working days; next-day is available at checkout.
3. Delivered
No signature needed. If you are out, the courier leaves it in your nominated safe place or with a neighbour.
The details
Do you deliver on Saturdays?
Standard delivery is weekdays only. Next-day orders placed on a Thursday before 2pm arrive Friday; orders placed Friday after 2pm arrive Monday.
Can I change my delivery address after ordering?
If the order has not been dispatched, yes - email us immediately with your order number. Once tracking is live you will need to redirect it through the courier's own link.
What if I am not in?
The courier will attempt delivery, then leave it in your safe place or with a neighbour and card you. After three attempts it comes back to us and we refund minus the outbound postage.
Do you ship outside the UK and Ireland?
Not yet. Beds are bulky and the shipping cost stops being honest very quickly. We are working on EU fulfilment for 2026.
My tracking has not updated for two days.
It happens, usually at a sorting hub. If there is no movement for three working days, email us and we will either chase it or send a replacement - we do not make you wait out a claim.
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